Salepoint Tutorials

Customers

Keep a record of your regular customers, track what they owe, and give them a personalised checkout experience — all from the Customers section.

Add a Customer

You can add a customer from the Customers section ahead of time, or create one on the spot during a sale.

  1. 1In the sidebar, click Customers.
  2. 2Click Add Customer.
  3. 3Fill in the customer details (see field reference below).
  4. 4Click Save. The customer is now available to select at checkout.
Field Required Description
Name Yes Full name or business name of the customer.
Phone No Used to look up the customer quickly at POS.
Email No For sending digital receipts or statements.
Address No Useful for delivery customers.
Notes No Any internal notes about this customer.
Adding a phone number makes it easy for cashiers to find the customer by typing just a few digits at the POS terminal.

Customer Credit

When a customer receives goods on credit (pay later), the outstanding amount is added to their credit balance. You can see a full breakdown and record repayments from the customer's profile.

  • View credit balance — go to Customers → [Customer Name]. The credit balance is shown at the top of their profile.
  • View credit history — the Credits tab lists every credit sale with the date, amount, and remaining balance per transaction.
  • Record a repayment — click Record Payment, enter the amount the customer is paying, and click Save.
Repayments reduce the credit balance but do not create a new sale record. Use the Credits report to see the overall credit position for all customers.